Refund policy

Thank you for shopping at Essential Store. Because our store specializes in personal care items, including skin care, serums, hair care, and shampoos, we maintain strict hygiene standards.

Returns

·         Due to the nature of cosmetic and personal care products, items can only be returned if they are unopened, unused, with the original seals intact, and in their original packaging.

·         You have 7 days from the date of delivery to request a return.

·         To initiate a return, please contact us at [Your Email Address] with your order number and proof of purchase.

Non-Returnable Items

·         Any product that has been opened, used, or tampered with due to health and hygiene reasons.

·         Items purchased during a sale or promotion.